At e-Contents Services (https://e-contents.co.uk), we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website. We are committed to providing you with a safe and transparent digital experience while ensuring that your privacy is safeguarded in accordance with applicable data protection laws.

1. Information We Collect

We collect personal information that you provide when contacting us through our website’s contact forms or subscribing to our newsletter. This may include your name, email address, phone number, and any other details you choose to provide. We collect this information to improve our e-content strategy and personalize your interaction with our e-Contents Services.

Under the GDPR (Article 6), you are required to provide explicit consent for us to collect and process your personal information.

2. How We Use Your Information

The information we collect is used to:

  1. Respond to your inquiries
  2. Process requests
  3. Provide updates about our e-Contents Services, products, and promotions
  4. Enhance your user experience by improving our website’s functionality, web technology e-contents, and content management processes
  5. Analyse site traffic using tools like Google Analytics

Your data will only be used for the purposes for which you have provided consent, as outlined in Article 5 of the GDPR.

3. Cookies

We use cookies to enhance your browsing experience on our website. Cookies are small text files stored on your device that help us:

  1. Remember your preferences
  2. Analyse site traffic
  3. Improve our e-content management processes

You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your experience on our site.

This use of cookies complies with the EU’s ePrivacy Directive (2002/58/EC), which requires user consent before cookies are stored, and the GDPR (Article 6).

4. Third-Party Services

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in:

  1. The operation of our website
  2. WordPress management
  3. Branding efforts
  4. Providing services to you

These third parties are obligated to maintain the confidentiality and security of your information.

Any data sharing with third parties is done in accordance with Article 28 of the GDPR, which governs data processing agreements.

5. Data Security

We use appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we make every effort to ensure security, please note that no data transmission over the internet can be guaranteed to be 100% secure. We comply with Article 32 of the GDPR, which mandates the implementation of appropriate technical and organizational measures to ensure data security, including those used in optimizing e-contents.

6. Your Rights

You have the right to:

  1. Access your personal information
  2. Correct any inaccuracies in your personal information
  3. Delete your personal information at any time

If you wish to exercise any of these rights, please contact us. These rights are outlined in Articles 15-22 of the GDPR, which include:

  1. The right to erasure (also known as the right to be forgotten)
  2. The right to data portability
  3. The right to restrict processing

7. Retention of Data

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy. If you wish to request deletion of your data, please contact us, and we will ensure that your data is erased in compliance with applicable laws. Optimizing e-contents also involves ensuring the proper management and retention of data as part of our overall strategy.

Data retention periods should be in accordance with Article 5 of the GDPR, which states that data should be kept for no longer than necessary for the purposes for which it was collected.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete that information. This is in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR’s principles of consent and lawful processing for children under the age of 16 (Article 8 of the GDPR).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top. We recommend reviewing this policy periodically to stay informed about how we are protecting your data. If significant changes are made, we will notify you accordingly as per Article 12 of the GDPR.

By using our website, you agree to the terms of this Privacy Policy.

Relevant EU Laws and Dates:

  1. GDPR (General Data Protection Regulation) – Effective since May 25, 2018. This regulation governs how personal data should be processed and provides individuals with more control over their personal information within the EU.
  2. ePrivacy Directive (2002/58/EC) – Covers privacy and electronic communications, including the use of cookies. It was updated in 2009 and is also known as the “cookie law”.
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What Are the Essential Points to Understand from This Privacy Policy?

 
Information We Collect
 
How We Use Your Information
 
Cookies

 
Third-Party Services
 
Data Security
 
Your Rights

 
Retention of Data
 
Children’s Privacy
 
Changes to This Privacy Policy

Authorised Users Only